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Inventory Agent installation may fail with MSI error 1609 on non-English Windows OS if builtin "Users" group name cannot be converted without data loss to the currently configured "Language for non-Unicode programs"
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue is planned to be addressed in the following future releases: 2026 R1.1 / Jul 2026 (Cloud), 2026 R2 (On Premises).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2026 R1.1 / Jul 2026 (Cloud),2026 R2 (On Premises)
Visibility
Guest
URL Name
inventory-agent-installation-may-fail-with-msi-error-1609-on-non-english-windows-os-if-builtin-users-group-name-cannot-be-converted-without-data-loss-to-the-currently-configured-language-for-non-unicode-programs-IOJ-2251002

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Inventory Agent installation may fail with MSI error 1609 on non-English Windows OS if builtin "Users" group name cannot be converted without data loss to the currently configured "Language for non-Unicode programs"