Summary

Is it necessary to set the DNS server or hosts file properly to have Name Resolution available on the client side for checking out served licenses?

Question

Is it necessary to set the DNS server or hosts file properly to have Name Resolution available on the client side for checking out served licenses?

Answer

Yes, Name Resolution is required on the client PC so that licenses can be checked out from the license server.

Please check if 'hostname -> IP address' and 'IP address -> hostname' can be resolved by the following command.

'hostname -> IP address'
#ping <license_server_host_name>
'IP address -> hostname'
#nslookup <license_server_ip_address>

Improper Name Resolution configuration may cause a checkout delay or a -15(LM_CANTCONNECT) error.

In some rare cases, it may even cause a HANG when calling lc_checkout(), in a three-server redundancy configuration.