Summary
Step by Step: How to repair client side borrowed TS licenseSynopsis
Step by Step: How to repair client side borrowed TS licenseDiscussion
This was tested using FNP v11.12 and FNO v12.8.
1. Copy "Floating Borrowable" and create a new license model "Floating Borrowable client repair 100%"
1. Copy "Floating Borrowable" and create a new license model "Floating Borrowable client repair 100%"
2. Deploy "Floating Borrowable client repair 100%"
3. Link "Floating Borrowable client repair 100%" to an existing product
4. Create a new line item linked to "Floating Borrowable client repair 100%" and license count of 10
5. Activate server side TS against FNO server
# tsreset_svr.exe -reset
# servercomptranutil.exe -t http://fno128:8888/flexnet/services/ActivationService -new -activate client-repair-100 hybrid=10 repairCount=10
You will see the following content in the request XML
<Count><Type>pubRep</Type><Value>10</Value></Count>
and following content in response XML
<Entry>
<Key>availRepair</Key>
<Value>10</Value>
</Entry>
<Entry>
<Key>repairsToServe</Key>
<Value>10</Value>
</Entry>
You can also see Repairs count is 10 as per the output of serveractutil.exe -v
# serveractutil.exe -v
--------------------------------------------------------------------
Trust Flags: FULLY TRUSTED
Fulfillment Type: PUBLISHER ACTIVATION
Status: ENABLED
Fulfillment ID: FID_3637de98_144a9958dfe__7ff6
Entitlement ID: client-repair-100
Product ID: NAME=lmflex;VERSION=1.0
Suite ID: NONE
Expiration date: 08-May-2014
Concurrent: 0
Concurrent overdraft:0
Hybrid: 10
Hybrid overdraft: 0
Activatable: 0
Activatable overdraft: 0
Repairs: 10
Feature line(s):
6. Start license server and borrow a licence from client side
# start lmgrd -z -c counted.lic
# appactutil -borrow -commServer 27000@10.30.1.108 -entitlementID client-repair-100 -expiration 15-apr-2014
Borrow Activate
Expiration: 15-apr-2014
CommServer: 27000@10.30.1.108
EntitlementID: client-repair-100
FulfillmentID FID-1396928306
7. Windback windows clock to break client side TS
# appactutil.exe -v
--------------------------------------------------------------------
Trust Flags: **BROKEN** TIME
Fulfillment Type: SERVED ACTIVATION
Status: ENABLED
Fulfillment ID: FID-1396928306
Entitlement ID: client-repair-100
Product ID: NAME=lmflex;VERSION=1.0
Suite ID: NONE
Expiration date: 15-apr-2014
Feature line(s):
INCREMENT T1 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="01A8 D11E A752 A1E4 \
3406 344C C34F 0252 3578 E40A 1801 2C9E DDAD 1EAC 787D 5008 \
A678 B761 F92E 1ED1 C30F"
INCREMENT T2 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="03C5 5D70 0A77 D6A9 \
85E4 B7C4 38EB F69B A85C 9B74 DA02 A5EC 9654 3852 1BF6 8030 \
6CFE 4166 76E5 B09A 17AE"
--------------------------------------------------------------------
8. Repair client side TS
# appactutil -repair FID-1396928306 -commServer 27000@10.30.1.108
SUCCESSFULLY SENT REPAIR REQUEST
9. Status after repair
# appactutil.exe -v
--------------------------------------------------------------------
Trust Flags: FULLY TRUSTED
Fulfillment Type: SERVED ACTIVATION
Status: ENABLED
Fulfillment ID: FID-1396928306
Entitlement ID: client-repair-100
Product ID: NAME=lmflex;VERSION=1.0
Suite ID: NONE
Expiration date: 15-apr-2014
Feature line(s):
INCREMENT T1 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="01A8 D11E A752 A1E4 \
3406 344C C34F 0252 3578 E40A 1801 2C9E DDAD 1EAC 787D 5008 \
A678 B761 F92E 1ED1 C30F"
INCREMENT T2 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="03C5 5D70 0A77 D6A9 \
85E4 B7C4 38EB F69B A85C 9B74 DA02 A5EC 9654 3852 1BF6 8030 \
6CFE 4166 76E5 B09A 17AE"
--------------------------------------------------------------------
# serveractutil.exe -v
--------------------------------------------------------------------
Trust Flags: FULLY TRUSTED
Fulfillment Type: PUBLISHER ACTIVATION
Status: ENABLED
Fulfillment ID: FID_3637de98_144a9958dfe__7ff5
Entitlement ID: client-repair-100
Product ID: NAME=lmflex;VERSION=1.0
Suite ID: NONE
Expiration date: 08-May-2014
Concurrent: 0
Concurrent overdraft:0
Hybrid: 9
Hybrid overdraft: 0
Activatable: 0
Activatable overdraft: 0
Repairs: 9
Feature line(s):
INCREMENT T1 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="01A8 D11E A752 A1E4 \
3406 344C C34F 0252 3578 E40A 1801 2C9E DDAD 1EAC 787D 5008 \
A678 B761 F92E 1ED1 C30F"
INCREMENT T2 mvsnjakk 1.0 8-may-2014 1 ISSUER="My Corporation" \
ISSUED=8-apr-2014 START=7-apr-2014 SIGN="03C5 5D70 0A77 D6A9 \
85E4 B7C4 38EB F69B A85C 9B74 DA02 A5EC 9654 3852 1BF6 8030 \
6CFE 4166 76E5 B09A 17AE"
--------------------------------------------------------------------
Was this helpful?
Related Articles
Returning Borrowed License Early at the Server Side 3Number of Views Is it Necessary to set The DNS Server or Hosts File Properly to Have Name Resolution Available on The Client Side for Chec… 9Number of Views Detector Client side bar colour not displayed 3Number of Views Why can't older clients check-out licenses borrowed by newer clients? 4Number of Views ADImport failure - The operation was aborted because the client side timeout limit was exceeded. 31Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago