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Title
Known Issue: Attempting to configure an email address containing an apostrophe (') on a FlexNet Manager Suite account fails with error: "Invalid email format" (IOJ-1843592)

Synopsis

Input validation performed on the web UI page where accounts are configured to grant people access to FlexNet Manager Suite prohibits entry of an email address containing an apostrophe (') character. The following validation error message is displayed if such an address is entered into the "Email" field:

Invalid email format

Workaround

Enter an email address for the account that does not include an apostrophe character.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2023 R1.2 / Aug 2023 (Cloud), 2023 R2 (On Premises)

Other information

Affected components: Web UI

Master issue ID: IOJ-1843592

Also known as: ITAM-1304

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FlexNet Manager Suite
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On-premises
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known-issue-attempting-to-configure-an-email-address-containing-an-apostrophe-on-a-flexnet-manager-suite-account-fails-with-error-invalid-email-format-ioj-1843592

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Known Issue: Attempting to configure an email address containing an apostrophe (') on a FlexNet Manager Suite account fails with error: "Invalid email format" (IOJ-1843592)