Summary
Configuring the Restrict to OS setting to anything but “All” on a license record causes the consumption on the license to be 0, and relevant application installations on devices are not covered by the license.
Details
The following license types are affected by this issue:
- Microsoft Server Processor
- Microsoft Server Core
- Microsoft Server/Management core
- Microsoft SCCM Client Device
- Microsoft SCCM Client User
Affected versions
This issue affects:
- FlexNet Manager Suite 2023 R1
- Flexera One ITAM
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2023 R1 (On Premises) Hotfix 1, 2023 R1.2 / Aug 2023 (Cloud), 2023 R2 (On Premises)
Other information
Affected components: Software license management
Master issue ID: IOK-1055905
Also known as: ITAM-2814
Related Articles
No consumption is calculated for licenses which use the 'Restrict to OS' setting 5Number of Views Known Issue: “Calculating consumptions for licenses from devices with history” license reconcile step may fail with error … 18Number of Views 'Restrict to OS' setting should be 'Read Only' for Client based License Types. 4Number of Views Known Issue: “Calculating consumptions for licenses from devices with history” license reconcile step may fail with error … 12Number of Views Known Issue: Calculated Consumption may be non-0 on PVU licenses for devices with no host that have a role-based exemption… 7Number of Views
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago