Summary

The dropdown list for enabling/disabling connections on the Data Imports > Inventory Data page in the web UI does not show an option to enable connections which are currently disabled. To enable a connection, keyboard navigation must be used which is unintuitive.

Details

When importing from an inventory source is disabled, the “Disabled” status will be shown as a dropdown list for the source on the Data Imports > Inventory Data page in the web UI.

Expanding the dropdown list does not show any option to enable the inventory source. However selecting the field and pressing the down arrow key on the keyboard will select the “Enabled” state so that the inventory source can be enabled.

Workaround

1. Click on the Disabled field on an inventory source shown in the Data Imports > Inventory Data page in the web UI.
2. Press the down-arrow on your keyboard, or select the “Disabled” text and explicitly type “Enabled”.
3. A confirmation will pop-up to accept changing the status.

Fix status

This issue has been fixed in the following FlexNet Manager Suite release: 2024 R1.2 / Aug 2024 (Cloud)

This issue is planned to be addressed in the following future FlexNet Manager Suite release: 2024 R2 (On Premises)

Other information

Affected components: Web UI

Master issue ID: IOJ-1813620

Also known as: ITAM-9033