Summary
The dropdown list for enabling/disabling connections on the Data Imports > Inventory Data page in the web UI does not show an option to enable connections which are currently disabled. To enable a connection, keyboard navigation must be used which is unintuitive.
Details
When importing from an inventory source is disabled, the “Disabled” status will be shown as a dropdown list for the source on the Data Imports > Inventory Data page in the web UI.
Expanding the dropdown list does not show any option to enable the inventory source. However selecting the field and pressing the down arrow key on the keyboard will select the “Enabled” state so that the inventory source can be enabled.
Workaround
- Click on the Disabled field on an inventory source shown in the Data Imports > Inventory Data page in the web UI.
- Press the down-arrow on your keyboard, or select the “Disabled” text and explicitly type “Enabled”.
- A confirmation will pop-up to accept changing the status.
Fix status
This issue has been fixed in the following FlexNet Manager Suite release: 2024 R1.2 / Aug 2024 (Cloud)
This issue is planned to be addressed in the following future FlexNet Manager Suite release: 2024 R2 (On Premises)
Other information
Affected components: Web UI
Master issue ID: IOJ-1813620
Also known as: ITAM-9033
Related Articles
Option to enable inventory connection on Data Inputs > Inventory Data page does not appear & requires keyboard navigation … 4Number of Views Vague red bar error message reported when user with view only rights clicks on buttons on the Data Inputs > Inventory Data… 4Number of Views Known Issue: Vague red bar error message reported when user with view only rights clicks on buttons on the Data Inputs > I… 9Number of Views Red bar error shown on Data Inputs page when clicking links from System Tasks page 4Number of Views On the Dashboard the 'Inventory data inputs with issues' is showing only dots when there are issues with AWS connector. 4Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago