Summary

If details from multiple Active Directory domains are imported and those domains have sites with exactly the same name, then some of the subnets configured in the domains associated with those sites may not be imported.

Details

This issue occurs because the site name is used as a unique identifier when processing data from Active Directory Sites & Services. Consequently, subnet details from sites with the same name from separate domains may overwrite each other.

The exact subset of IP addresses that appear may change over time in a way that is difficult to predict. It will be based on which domain data has been imported from most recently, and what changes have occurred in the domain's Sites & Services configuration since the last import.

Workaround

Add missing subnets manually to subnets configured in FlexNet Manager Suite / Flexera One ITAM.

Fix status

This issue is still open but not currently scheduled to be addressed.

Other information

Affected components: Integration: Active Directory

Master issue ID: IOJ-2250453

Also known as: ITAM-1333