Summary
If details from multiple Active Directory domains are imported and those domains have sites with exactly the same name, then some of the subnets configured in the domains associated with those sites may not be imported.
Details
This issue occurs because the site name is used as a unique identifier when processing data from Active Directory Sites & Services. Consequently, subnet details from sites with the same name from separate domains may overwrite each other.
The exact subset of IP addresses that appear may change over time in a way that is difficult to predict. It will be based on which domain data has been imported from most recently, and what changes have occurred in the domain's Sites & Services configuration since the last import.
Workaround
Add missing subnets manually to subnets configured in FlexNet Manager Suite / Flexera One ITAM.
Related Articles
Known Issue: Subnets may not be imported from Active Directory if multiple domains have sites with the same name (IOJ-2250… 5Number of Views What Active Directory data elements are imported by FlexNet Manager Suite? 22Number of Views Display the user's Active Directory(AD) display name instead of login ID on the Request Assignment dashboard 8Number of Views Imported Active Directory users do not appear in All Users due to special character "_" used in User Blacklist setting 5Number of Views Importing Active Directory data may fail when multiple OUs are renamed 3Number of Views
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Case id: 00001065
Activity: Status change: 2 hours ago