License consumption may be calculated as 0 for a device with an installed application that is explicitly allocated to a Processor license covering that application when "Allocations consume license entitlements" option is checked

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue has been fixed in the following releases: 2023 R2.5 / May 2024 (Cloud), 2024 R1 (On Premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2023 R2.5 / May 2024 (Cloud),2024 R1 (On Premises)

Visibility

Guest

URL Name

license-consumption-may-be-calculated-as-0-for-a-device-with-an-installed-application-that-is-explicitly-allocated-to-a-processor-license-covering-that-application-when-allocations-consume-license-entitlements-option-is-checked-IOJ-1901394

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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Case id: 00001065