The following SaaS vendor license information cannot be pulled into the SaaS Management Licenses tab after enabling the License Information integration task.
- Unique ID
- Contract SKU Name
- Contract SKU Number
- Amount
- Currency
- Payment Frequency
- Effective Date
- Ending Date
When this license information is not automatically populated in the Licenses tab, a considerable admin overhead is created to manually enter missing license information.
From the Flexera One help, you can now download a CSV file to enter and manually upload your organization’s SaaS license information. Contact Flexera Support to have this CSV file uploaded into SaaS Management. For further details, refer to the Flexera One help section Manually Importing License Information.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago