The Inventory Scanner (ndtrack.exe) crashes at the step [AppxReader] Building Appx cache.

Tracker log may stop at the following lines:

[2026-01-30T14:09:15+1000 (G, 0)] {11292} Started AppX package tracking

[2026-01-30T14:09:15+1000 (G, 0)] {11292} Finished AppX package tracking (26 packages processed)

[2026-01-30T14:09:15+1000 (G, 0)] {11292} [AppxReader] Building Appx cache... 

You may find a Stack Buffer Overrun (0xc0000409) error in the Windows WER report

EventType=BEX
...
NsAppName=ndtrack.exe
...
Sig[7].Name=Exception Code
Sig[7].Value=c0000409

This is a known issue detected on Flexera Agent v25.1

Workaround:

You can address this issue by either of the following options:

• Add a string value under HKEY_LOCAL_MACHINE\SOFTWARE\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\ PerformWindowsSoftwareProcessScan=False
• Alternatively, upgrade the agent to v25.2

The issue has been fixed in FNMS 2026 R1 (February 2026 Cloud Release).