Summary
You might get an error while running CSI console on Windows Server 2008 and below versions.Symptoms
Cause
The error occurs because the operating systems Windows Server 2008 and below versions only support SHA-1 encryption algorithm and our recent binaries support SHA-256 algorithm.Resolution
Corporate Software Inspector is a security product, and follows the latest security standards. Windows Server 2008 does not meet those standards, and is already End-of-Support according to Microsoft. Customer will need to upgrade their OS to Windows Server 2008 R2 and above.Additional Information
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago