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Title
Prerequisites for Installing Inventory Manager / Flexnet Manager Platform on Windows Server 2008

Summary

Installation of Inventory Manager and Flexnet Manager Platform on Windows Server 2008 for versions 8.0 and later.

Synopsis

Installation of Inventory Manager and Flexnet Manager Platform on Windows Server 2008 for versions 8.0 and later.

Discussion

Installation of Inventory Manager on Windows Server 2008:

Before you can install Inventory Manager 8.0 or later releases successfully on Core servers or Inventory Beacons running the Windows Server 2008, you need to install and enable the WebDAV extension, and configure several role services for IIS 7.

1. As summarized in the product release notes, for IIS 7.0 the WebDAV extension must be both installed and enabled. For a summary and reasons, refer to the "Implementation notes" section of the release notes for ManageSoft for administration servers (a copy is available from our knowledge center [requires log in]). Full details on installation and configuration are available from the Microsoft Learn IIS website. On Windows Server 2008 R2 (IIS 7.1), configure WebDAV Publishing instead, as shown below.

2. Configure the IIS application services, backward compatibility, and authentication methods. To configure the minimum set of services:
1. Open Control Panel and double-click on Programs and Features.

2. In the left navigation panel, click Turn Windows features on or off.

3. A Server Manager window opens. In the left navigation panel of that window, expand Roles. Select Web Server (IIS).

4. In the right-hand pane, scroll down to the Role Services section. Click the Add Role Services link.

5. In the Add Role Services window, ensure that the default Role Services is selected in the left-hand navigation pane, and in the right-hand pane:

5.1. Scroll to the Common HTTP Features section, and if Static Content and Default Document are not already checked (ticked), select them. On Windows Server 2008 R2 (IIS 7.1), also select WebDAV Publishing.

5.2. Scroll to the Application Development section, and if ASP.NET, .NET Extensibility, CGI, ISAPI Extensions, and ISAPI Filters are not already checked (ticked), select them.

5.3. Scroll further down to the Security section, and if Basic Authentication and Windows Authentication are not already checked (ticked), select them.

5.4. Scroll further down to the Management Tools section, and if the IIS 6 Management Compatibility section is not already checked (ticked), select it.
6. Click the Next button to confirm your selections, then click the Install button to install the role services you selected.

7. When the Results pane shows success, click the Close button.

8. In the Server Manager window, select File | Exit, and close the Programs and Features window.

9. Restart IIS manager. One method is:
9.1. Start | Internet Information Services (IIS) Manager.

9.2. In the left-hand navigation panel, right-click on the appropriate server.

9.3. From the context menu, select Stop. (If neither Start nor Stop are visible, wait a few seconds and reopen the context menu.)

9.4. Right-click again on the same server name, and from the same context menu, select Start.
10. In the Internet Information Services (IIS) Manager window, in the left-hand navigation panel under the appropriate server, expand Sites. Click on Default Web Site.

11. In the right-hand pane, in the IIS section, double-click on the Authentication icon. An Authentication table appears.

12. Select the Windows Authentication row in the table, and right-click it. From the context menu, select Enable.

13. In the Internet Information Services (IIS) Manager window, select File | Exit.
3. Proceed with the installation of Inventory Manager 8.0 or later.

Installation of Flexnet Manager Platform on Windows Server 2008:

Before you install Flexnet Manager Platform on Windows Server 2008, you need to configure role services for IIS.

1. Configure the IIS application services (CGI), backward compatibility, and authentication methods. For example, you could configure IIS 7.0 for CGI, IIS 6 compatibility, and Windows Authentication (if you chose to use Windows Authentication) in this way:
1. Open Control Panel and double-click on Programs and Features.

2. In the left navigation panel, click Turn Windows features on or off.

3. A Server Manager window opens. In the left navigation panel of that window, expand Roles. Select Web Server (IIS).

4. In the right-hand pane, scroll down to the Role Services section. Click the Add Role Services link.

5. In the Add Role Services window, ensure that the default Role Services is selected in the left-hand navigation pane, and in the right-hand pane:
5.1. Scroll to the Application Development section, and if CGI is not already checked (ticked), select it.

5.2. Scroll further down to the Security section, and if Windows Authentication is not already checked (ticked), select it.

5.3. Scroll further down to the Management Tools section, and if the IIS 6 Management Compatibility section is not already checked (ticked), select it.
6. Click the Next button to confirm your selections, then click the Install button to install the role services you selected.

7. When the Results pane shows success, click the Close button.

8. In the Server Manager window, select File | Exit, and close the Programs and Features window.

9. Restart IIS manager. One method is:
9.1. Start | Internet Information Services (IIS) Manager.

9.2. In the left-hand navigation panel, right-click on the appropriate server.

9.3. From the context menu, select Stop. (If neither Start nor Stop are visible, wait a few seconds and reopen the context menu.)

9.4. Right-click again on the same server name, and from the same context menu, select Start.
10. In the Internet Information Services (IIS) Manager window, in the left-hand navigation panel under the appropriate server, expand Sites. Click on Default Web Site.

11. In the right-hand pane, in the IIS section, double-click on the Authentication icon. An Authentication table appears.

12. Select the Windows Authentication row in the table, and right-click it. From the context menu, select Enable.

13. In the Internet Information Services (IIS) Manager window, select File | Exit.
2. Proceed with the installation of Flexnet Manager Platform.

Please note that Common HTTP Static Content feature is needed for a successful installation of Flexnet Manager Platform (Web Service > Common HTTP Features > Static Content). Static Content lets the Web server publish static Web file formats, such as HTML pages and image files.

This feature is selected by default when you install IIS on your computer, but you can decide not to install. Flexnet Manager Platform requires this feature installed so it is not an option to deselect.

Additional Information

If these instructions are not following then the following are examples of errors that could occur in the uploader.log

  • Error 0xE05001F4: HTTP error 500
  • Error 0xE050044D: Failed to create remote directory /ManageSoftRL
  • Error 0xE0690099: Specified remote directory is invalid, or could not be created
  • ERROR: Remote directory is invalid

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Prerequisites for Installing Inventory Manager / Flexnet Manager Platform on Windows Server 2008