Summary
This article provides reasons for Irrelevant (or Ignored) Entries in Normalize and ITV.
Synopsis
This article provides reasons for Irrelevant (or Ignored) Entries in Normalize. The following entries once processed will be marked as Ignored/Irrelevant largely because the data submitted is not the representation of a complete software package. So in the Technopedia library we cannot validate them to be mapped to a product. Hence, marking a product as Irrelevant in the library would mean that the evidence is present but cannot be mapped to a valid application.
Discussion
The following list describes what can be marked as Irrelevant in Normalize:
- Device firmware
- Driver
- Entry is in non-English, foreign language/character
- Corrupt Display Name (contains special characters)
- Games
- Help files
- Hotfixes, patches, update
- Installers, setup files
- Insufficient information in the product details (discovery data)
- Internal, home-grown application
- Knowledge Base components
- Language pack or other language-related files
- Miscellaneous application add-on, plugin or other negligible files
- Miscellaneous OS files/services
- Service pack/release, security pack/release, compatibility pack/release
- Uninstaller
Related Articles
Normalize gap-fill resolution goals for Flexera One IT Visibility and Data Platform 17Number of Views Connect App Portal to Flexera One IT Asset Management without Flexera Service Gateway 6Number of Views Create your Flexera One password 41Number of Views How to create a local application in FNMS/Flexera One 45Number of Views Filtering Active and Normalized Software Installations in ServiceNow with Flexera One Integration 8Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago