Summary
Prior to 2022.01, if the source license server had inactive or expired add-ons, the return of a FlexNet Embedded Device with Expired/Inactivated Licenses was not allowed to succeed.
Starting 2022.01, the Return of a FlexNet Embedded Device with Expired/Inactivated Licenses is allowed.
Henceforth, a customer can request to have this behavior enabled explicitly.
But the target server will not have INACTIVE or EXPIRED addons mapped to it.
It will only contain ACTIVE ADDONS.
NOTE: This fix works only on ALM.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Usage Intelligence (formerly
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago