Summary
How do you set the return policy for a FlexNet Embedded license model in FlexNet Operations?
Question
How do you set the return policy for a FlexNet Embedded license model in FlexNet Operations?
Answer
For certificate and trusted storage-based FlexNet Publisher licensing, a return policy can be set on a license model. However, this is not currently supported in FlexNet Embedded license models.
Additional Information
The reason for this is returns are initiated by the FlexNet Embedded client and the publisher has to explicitly code a return of the counts using the FlexNet Embedded APIs.
In other words, the publisher has full control whether or not to allow returns. For the products that you don?t want to support returns, you simply shouldn't provide any client side workflows that support returns.
Related Articles
Business Adapters may fail due to TLS Cipher Suite Update 5Number of Views FlexNet Operations UAT Issue (05 May 2022): FlexNet Operations LLM Customers Using FlexNet Embedded Licensing 15Number of Views How to enable the 'Upgrade' Button When Trying to Upgrade the FlexNet Operations Database in the Manage Schema UI for Flex… 6Number of Views How to Track Down a FlexNet Embedded Error 11Number of Views How to configure LDAP over SSL with Flexnet Operation- only for Onprem FNO 9Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago