Runtime Error 1311

Title

Runtime Error 1311

Summary

Running a media spanning installer from non-removable media, ie your local hard drive, the installer will fail with error 1311: source could not be found.

Symptoms

Running a media spanning installer from non-removable media, ie your local hard drive, the installer will fail with error 1311: source could not be found.

Cause

This is due to a limitation inside of the Microsoft Windows Installer .

Resolution

Due to this limitation you will not be able to run the installer from any non-removable media. To test the Media Spanning Installer you will need to burn it to the actual disks (CDs or DVDs) for the installer to run without error.

Additional Information

The error is documented by Microsoft in the following link: Windows Installer Error Messages

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Product

InstallShield

Visibility

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URL Name

runtime-error-1311

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Case id: 00001065