Summary
Running a media spanning installer from non-removable media, ie your local hard drive, the installer will fail with error 1311: source could not be found.Symptoms
Running a media spanning installer from non-removable media, ie your local hard drive, the installer will fail with error 1311: source could not be found.Cause
This is due to a limitation inside of the Microsoft Windows Installer .Resolution
Due to this limitation you will not be able to run the installer from any non-removable media. To test the Media Spanning Installer you will need to burn it to the actual disks (CDs or DVDs) for the installer to run without error.Additional Information
The error is documented by Microsoft in the following link: Windows Installer Error MessagesWas this helpful?
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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Case id: 00001065
Activity: Status change: 2 hours ago