StageImportedInstalledInstallerEvidenceForPassiveInstances import writer step may fail with error: "The wait operation timed out"

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is planned to be addressed in the following future release: 2026 R1 (On premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2025 R2.3 / Mar 2026 (Cloud),2025 R2.4 / Apr 2026 (Cloud),2026 R1 (On premises)

Visibility

Guest

URL Name

stageimportedinstalledinstallerevidenceforpassiveinstances-import-writer-step-may-fail-with-error-the-wait-operation-timed-out-IOK-1981329

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
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Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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