Summary

Symptoms

The error "There is not enough space on Drive C to extract the files" occurs when attempting to install a product.

Cause

The installation is trying to extract files to the Temp folder, but there is not enough space. If the system Temp folder is located on a drive and there is limited space on that drive, this message appears stating that not enough space is available on drive C.

Resolution

If additional space cannot be freed on drive C, the solution is to change the location of the system Temp folder to another drive. This can be done in DOS with the following command:

SET TEMP=<PATH of your choice>

For example, to change the system Temp directory to "C:\Temp" the DOS command would be:

SET TEMP=C:\Temp

Additional Information

For more information on environment variables, see the InstallShield Help Library topic Setting Environment Variables.