Summary

Why are new entitlements not listed when creating a new entitlement but not adding line items before pressing save?

Question

Why are new entitlements not listed when creating a new entitlement but not adding line items before pressing save?

Answer

In FlexNet Operations 12.5 and later Admin Console, it is no longer possible to save an entitlement with no entitlement line items (that is, not possible to save an empty entitlement or an entitlement with only maintenance line items). An entitlement with no entitlement line items that was created in a previous version of FlexNet Operations that has since been upgraded will not appear in the UI in FlexNet Operations 12.5 and later.