Summary
This article talks about the issue seen specifically when trying to license 64 bit version of InstallAnywhere on 64 bit CentOS using a node locked license.Symptoms
This article talks about the issue seen specifically when trying to license 64 bit version of InstallAnywhere on 64 bit CentOS using a node locked license.The following error message is displayed by the Licensing wizard when attempting to license:
And the debug log from the IA IDE shows the following error:
Resolution
In order to resolve the issue, please do the following:1. Close the InstallAnywhere 2017 IDE
2. Rename the folder
<IA2017_HOME>/resource/fnp folder
to
<IA2017_HOME>/resource/fnp_Orig
3. Download the attached fnp.zip file
4. Extract the zip file such that the included fnp folder replaces the fnp folder at <IA2017_HOME>/resource/
5. Start the InstallAnywhere IDE and proceed through the Licensing wizard.
Note: Here <IA2017_HOME> is the directory where InstallAnywhere 2017 is installed. Replace 2017 with the appropriate version number.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago