Loading
search-img
Title
Unable to locate download of XenApp server agent on Flexera site

Summary

Where do I find the Citrix XenApp server agent download?

Synopsis

Unable to locate download of XenApp server agent on Flexera site.

Workaround

The XenApp Server agent is part of our Product & Licensing Center which you can access through the Customer Community using the steps below:

1. Logon to the Customer Community as you do for cases.
2. Instead of the Cases menu, click on Downloads
3. There are 2 buttons which say "Access Above Products" - you want the one at the bottom.
4. This will open our PLC site; on the right under Downloads, choose "Flexnet Manager Platform"
5. Then choose "FlexNet Manager Suite Cloud 2017 R3" or the latest version.

Within the list of downloads is the "Adapter Tools" - this contains all additional adapter files such as the XenApp server agent, ServiceNow adapter, BMC Discovery (ADDM) agent and others that need a special adapter tool installing.
Was this helpful?
Support Hub
Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
Unable to locate download of XenApp server agent on Flexera site