Answer:
User doesn't have Agent Access. Login as the user, with role "Super Administrator".
1. Open FNMEA web-UI and login.
2. Click on "Agent access" under Admin.
3. In "Agent Access Rights Management" page click on required Agent name.
4. In "Edit Agent Access Rights" page, select the user(for example: username - 'Tester 'wants to see the Agent in the dashboard) from "All Users" and move it to "Selected Users" by clicking the arrow.
5. Click on Save and logout.
6. Login with 'Tester' and check if Agent is displayed in the dashboard.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago