Summary
Out of the box, a Windows environment with UAC (Vista and later) will not allow for mapped drives to be used by all applications.
Synopsis
With the introduction of UAC, mapped drives and their availability may behave differently than expected. Specifically, although it may appear a drive is properly mapped within Windows Explorer, the drive may not appear within InstallAnywhere.
The reason for this odd behavior is the UAC and how it deals with user accounts. Now, with UAC active, when a user logs in with an Administrator account, they are still considered to be a 'standard user' until they perform an action that requires elevation of their permissions. As a result, drives that are mapped as the current user will not be available once control switches to Administrator.
InstallAnywhere runs as Administrator, meaning it will not be able to access the drives although they will appear mapped correctly.
Discussion
In order to get around this Windows-specific behavior, it is possible to configure the Windows environment to allow these mapped drives to be shared to the Administrator level. To do so, one must configure the EnableLinkedConnections registry value:
To configure the EnableLinkedConnections registry value
- ClickStart, type regedit in the Start programs and files box, and then press ENTER.
- Locate and then right-click the registry subkey HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
- Point to New, and then click DWORD Value.
- Type EnableLinkedConnections, and then press ENTER.
- Right-click EnableLinkedConnections, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor, and then restart the computer
After doing so, the mapped drives will be usable within InstallAnywhere and to any other programs that elevate their privileges.
Related Articles
A network drive mapped in VMware Tools is accessible only to Standard users, blocking access for InstallShield running as … 19Number of Views Installshield Unable to See Network Drives 6Number of Views Unable to See or Access Mapped Path During Installation 14Number of Views Cannot Access Network Drive During Runtime 3Number of Views Hosts not mapped to virtual machines when using VMware connector 43Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago