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UUID gathered by the FlexNet inventory agent from VMs running in a KVM environment is used as the device serial number, while BIOS serial number is used from other sources (such as SCCM)
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue has been fixed in the following releases: 2023 R2 / Nov 2023 (Cloud), 2023 R2 (On Premises).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2023 R2 / Nov 2023 (Cloud),2023 R2 (On Premises)
Visibility
Guest
URL Name
uuid-gathered-by-the-flexnet-inventory-agent-from-vms-running-in-a-kvm-environment-is-used-as-the-device-serial-number-while-bios-serial-number-is-used-from-other-sources-such-as-sccm-IOJ-2236592

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UUID gathered by the FlexNet inventory agent from VMs running in a KVM environment is used as the device serial number, while BIOS serial number is used from other sources (such as SCCM)