VMWareInventory to a VCenter fails with "Permission to perform this operation was denied"

Title

Summary

This article desribes where to check when a customer gets the error of "Permission to perform this operation was denied".

Synopsis

The error is recorded in VMWareInventory.log under

C:\ProgramData\Flexera Software\Compliance\Logging\InventoryRule\<UUID>

<UUID> is a folder name that given as a UUID form.

Discussion

Please check the following points:
1) ICMP is enabled on VCenter machine (The beacon machine can "ping" to the VCenter machine)
2) The user name and the password are correct and stored in the password store in the beacon.
3) The user can access to https://xxx.xxx.xxx.xxx/mob (mob is case sensitive in vCenters on non-Windows devices)

User-added image

4) vimService.wsdl is viewable at https://xxx.xxx.xxx.xxx/sdk/vimService.wsdl

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Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

vmwareinventory-to-a-vcenter-fails-with-permission-to-perform-this-operation-was-denied

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Case id: 00001065