Starting in February 2018, the country field in the Custom Event and Exception Tracking CSV data files may contain codes which start with a zero. These codes occur when the geo location service is able to resolve the continent for an IP but not the country.
The following is the complete list of codes for when only the continent is known:
- 0A - Asia
- 0B - Africa
- 0C - Antarctica
- 0E - Europe
- 0N - North America
- 0S - South America
- 0O - Oceania
In the Dashboard reports, installations with such IPs will be included as a <NULL> value when viewing countries grouped by continent.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
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Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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