Summary

Question

Answer

The inventory node within the console has a couple of criteria hard-coded into the database queries, the most significant of these is that it will only show records which are not in an "Awaiting Inventory" status which are what we refer to as "dummy computers". These are computers which have now been removed from the data source but are still linked to assets so cannot be completely removed until the asset is deleted (or until the computer reports in again), however, to stop them cluttering up the inventory node these are not displayed.

The custom view node is different however in that it doesn't have any filtering rules applied by default which allows you to see whether you have any of these Awaiting Inventory computers without relying on a database query. To filter these out in a custom view simply add a filter which states:

"Computer >> status does not equal Awaiting Inventory"

This should then filter those computers out for you.