In the FlexNet Manager for Engineering Applications (FNMEA) web UI, the License Server and Vendor Daemon may both display a status of Up, but the HostID is not visible, and the license file may not appear in Licenses > License File Summary, even though the license file is present in the \DATA\ directory.

This issue can prevent the Activity tab and other parts of the web UI from displaying license details correctly.

Symptoms

You might experience one or more of the following:

• The web UI shows the Vendor Daemon and License Server as Up, but the HostID is blank.
• The License File Summary page does not show the license.
• The license file is present under \DATA\, but FNMEA reports that it cannot be found.
• Agent log files show no issues and indicate all data was read successfully.
• The Admin modules server.log and flexnet.log include entries similar to:

ERROR [manager.actions] [default task-53] License file not found:

\\SUP-FNMEAREPORT\data\rep\lic\chunks\1014T33810_FNMEAOlympicsAdmin\counted.lic

java.io.FileNotFoundException:

\\SUP-FNMEAREPORT\data\rep\lic\chunks\1014T33810_FNMEAOlympicsAdmin\counted.lic

(The system cannot find the path specified)