How to change the log level for the Snow Software Event Warehouse Service?

Title

Purpose

The purpose of this article is to show you the steps to change the logging level for the Snow Software Event Warehouse Service for troubleshooting purposes.
We will be editing the windows registry. You may wish to backup / export the relevant section of the registry before you start.

Environment

Steps

Stop the Snow Software Event Warehouse Service.
Load up the Windows Registry and navigate to: Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SnowEventWarehouse

Once loaded, add the following to the end of the string: -loglevel debug, so it will look like this:

Once done, select ok, close the registry and start the Snow Software Event Warehouse Service.
Once the service has started, this will commit the new logging level and from the new log file time stamp, you should now see the following:

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Product

Snow License Manager

Version

9.x

Visibility

Guest

URL Name

How-to-change-the-log-level-for-the-Snow-Software-Event-Warehouse-Service

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