The FlexNet Operations Analytics functionality provides a framework for accessing data through out-of-the-box and custom reports. Out-of-the-box reports deliver predefined insights with interactive visuals, drill-down paths, filters, and export options, while custom reports allow users to build tailored dashboards using a drag-and-drop canvas, full entity access, and advanced filtering. Together, these capabilities support both quick analysis and deeper investigation across producer data.
The new analytics features in FlexNet Operations (FNO) include a transition to an advanced analytics platform, which is now available in the User Acceptance Testing (UAT) and Production environments. Below are some key points.
New Analytics Platform
- The analytics functionality has been enhanced to provide a 360-degree view of customers.
- It includes insights into usage and entitlement data, which are crucial for predicting customer success, retention, and identifying upsell opportunities.
Data Visualizations
- Users can view data visualizations to gain insights into customer trends.
- The Analytics menu is split into sections that allow for reporting and notifications based on these insights.
Upcoming Enhancements
- The documentation for the new analytics features is still being completed and will be updated regularly as enhancements are made.
Recent Updates
- The Analytics Dashboard has been updated to provide new insights into customer retention and churn risk.
- New columns have been added to existing views to provide detailed information about product suites and their associated products.
- For more detailed information, see Reports in the FlexNet Operations User Guide.
To learn more, see Reports and Conditional Notifications in the FlexNet Operations User Guide.
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FAQs: Change to Analytics Platform in FlexNet Operations ALM 14Number of Views Create a new analytics report and add a custom widget 6Number of Views New Analytics Dashboard - Reports Download Formats 10Number of Views FlexNet Operations Reporter 4.2 (New) - ALM Standard Reports 5Number of Views FlexNet Operations Reporter 4.2 (New) - LLM Standard Reports 3Number of Views
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Case id: 00001065
Activity: Status change: 2 hours ago