Oracle Verified data is listed as incomplete for the following reason(s):

• Database that is related to the middleware is not complete.

Explanation

In ComputerStatusOvsService method ProcessMiddlewareCompletenessAsync the data tied to the database related to Middleware is incomplete
 

Troubleshooting

1. First verify that the latest version of the Snow Agent and scanner have been deployed on this computer. If not, run the upgrades and if the issue persists, continue troubleshooting.
2.  Next, confirm that the prequisites have been met and all installation instructions followed (SIOMS & SIOS).
3. If you have not remedied the issue, please open a new case with Snow Support, providing the following information and observations you've collected during this troubleshooting:
   • All relevant software versions (snowagent, sios, siohws, java, oracle db version and edition if known.)
   • A snowpack with agent logging set to verbose.
   • A snowpack that also includes the data from SIOMS, SIJS, and SIOHWS scanners.