Oracle Verified data is listed as incomplete for the following reason(s):

• The Snow Inventory Oracle Middleware Scanner did not execute successfully on this computer/environment.

Explanation

In MiddlewareOvsService method ProcessSiomsDataAsync ovs_status.json file has status different than OK. The error indicates that the Snow Middleware scanner did not execute successfully. The ovs_status.json file shows NOT OK (NOK) for the Middleware scanner in the snowpack.

Troubleshooting

To troubleshoot this issue perform the following:

1. First verify that the latest version of the Snow Agent and SIOMS scanner have been deployed on this computer. If not, run the upgrades and if the issue persists, continue troubleshooting. 
2. Check the SIOMS log file on the computer to see if there were any errors listed. 
3. If you have not remedied the issue, please open a new case with Snow Support, providing the following information and observations you've collected during this troubleshooting:
   • All relevant software versions (snowagent, sios, siohws, java, oracle db version and edition if known.)
   • A snowpack with agent logging set to verbose.
   • A snowpack that also includes the data from SIOMS, SIJS, and SIOHWS scanners.