Oracle Verified - The inventoried middleware data does not contain all the required data

Title

Oracle Verified data is listed as incomplete for the following reason(s):

The inventoried middleware data does not contain all the required data.

Explanation

In MiddlewareOvsService method ProcessAsync parsing and validation failed for Middleware files. This most likely indicates that the system is encountering an unsupported special character when trying to process the data.

Troubleshooting

To troubleshoot this issue perform the following:

First verify that the latest version of the Snow Agent and scanner have been deployed on this computer. If not, run the upgrades and if the issue persists, continue troubleshooting.
Next, confirm that the prequisites have been met and all installation instructions followed.
If you have not remedied the issue, please open a new case with Snow Support, providing the following information and observations you've collected during this troubleshooting:
- All relevant software versions (snowagent, sios, java, oracle db version and edition if known)
- A snowpack with agent logging set to verbose
- A snowpack that also includes the data from the scanners.

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Support Hub

Product

Snow License Manager

Solution Area

Oracle

Version

9.x

Deployment type

Cloud;On-premises;Service Provider Edition (SPE)

Visibility

Guest

URL Name

Oracle-Verified-The-inventoried-middleware-data-does-not-contain-all-the-required-data

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Explanation

Troubleshooting

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Case id: 00001065