• Servers with incomplete verified data and/or Oracle Overview tables display the message below under the Recommendations column:

Please raise a support ticket and add the respective snowpack file within

• Additionally, the Reasons column may display:

Unexpected Scenario or Estate item that has detection for Oracle DB product installations.

• Snow License Manager 9.x

• The Support team will need to investigate further to establish what the cause of this issue is and advise on a solution. 
• Please raise a support case via the Support Portal ensuring that you attach the relevant snowpack file to the case. 
• More information on How to send Snow Support a snowpack.