The Windows agent is not scanning custom registry paths. Manually modifying the config with registry values causes default registry keys not to scan.
Environment
Snow Inventory Windows Agent
Analysis
There is a manual method to add custom registry functionality but this will require re-adding default registry values within the snowagent.config:
<Registry enabled="true">
<Query>
<Key recursive="true">HKEY_LOCAL_MACHINE\SOFTWARE\Snow Software\TestValue</Key>
<Value>TestKey</Value>
</Query>
</Registry>
Restart the Snow Inventory Agent service to load any changes made to the snowagent.config file.
See https://docs.snowsoftware.com/documentation-resources/snow-inventory/configuration-doc.html#Configuration_Registry for more information on how to configure the Snow Inventory Agent.
Note: Using the above method will not scan DWORD values in the registry, only REG_SZ. If scanning DWORD values is needed, the scan-CustomRegistry.snow-ps1 script with the keys.csv file does that.
Resolution
Importing custom registry keys is solved by a using separate Powershell-script called scan-CustomRegistry.snow-ps1 and an additional keys.csv, in the Snow Inventory Agent installation folder.
In order to get these files deployed with the agent installation package, please contact Snow Support and request these files to included when requesting a new agent to be built.
Depending on the goal with importing Custom registry keys some additional customization might be needed and it is recommended to contact Snow Professional services or your Service Partner to get help implementing this in the environment.
In order to get these files deployed with the agent installation package, please contact Snow Support and request these files to included when requesting a new agent to be built.
Depending on the goal with importing Custom registry keys some additional customization might be needed and it is recommended to contact Snow Professional services or your Service Partner to get help implementing this in the environment.
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Case id: 00001065
Activity: Status change: 2 hours ago