Summary
Values shown in the Calculated user column of the All Assets grid may be blank, but a non-blank value is shown when viewing the properties of an asset record.
Details
The All Assets grid only displays a calculated user value for assets that are associated with an inventory device record that is active.
On the other hand, the asset properties page shows calculated user details that come from any inventory device record associated with the asset, even if the inventory device does not have an active status (such as "awaiting inventory").
This can result in inconsistent calculated user details being displayed for the one asset record in different parts of the UI.
Related Articles
Known Issue: Calculated user in All Assets grid may be blank while a non-blank value appears on the asset property page (I… 5Number of Views Filtering inventory device grids with "Linked asset is blank" unexpectedly shows virtual machine devices that are linked t… 8Number of Views Assigned User is only synchronized to Calculated User value when Calculated User changes with "Synchronize assigned user w… 4Number of Views How to Populate the Assigned User, Calculated User and Last Logged on User Fields in FlexNet Manager Suite On-Premises 31Number of Views Linking assets to inventory devices using a business adapter may result in assets linked to >1 inventory device, leading t… 5Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago