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"Calculating consumptions for licenses from devices with history" license reconcile step may fail with error after unlinking an application that is installed on an ignored device from a PVU license: "System.ArgumentNullException: Value cannot be null."
Description

Summary

The “Calculating consumptions for licenses from devices with history” step in the license import process may fail after an application that is installed on an ignored device is unlinked from a license record that has an IBM-related license type.

Details

When this issue occurs, the license reconcile log will show error details similar to the following:

2022-05-04 20:25:00,775 [INFO ]             Calculating consumptions for licenses from devices with history.
2022-05-04 20:25:01,043 [INFO ]               Loaded 29625 ComputerResourceData records
2022-05-04 20:25:12,391 [ERROR]               System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentNullException: Value cannot be null.
   at ManageSoft.Compliance.Database.API.ReconcileTemporalInstalledSoftware.set_Item(String p_Field, Object value)
   at ManageSoft.Database.API.DatabaseObject.FillFrom(DatabaseDataReader p_Reader)
   at ManageSoft.Database.API.DatabaseObject.ReadFrom(DatabaseDataReader p_Reader)
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.DatabaseObjectEnumerator`1.<GetEnumerator>d__1.MoveNext()
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.SoftwareEventStream.NextInstallation()
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.SoftwareEventStream.<GetEnumerator>d__5.MoveNext()
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.HistoricalEventStream.<GetEnumerator>d__5.MoveNext()
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.PVUProcessorHelper.ProcessHistory()
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.PVUProcessorHelper.Begin(Int32 licenseMeasurementID)
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcilePVULicenses(Int32 licenseMeasurementID)
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.LicenseReconcileCalculate(Int32 p_LicenseMeasurementID)
   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcileLicensesCalculate()
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at ManageSoft.Compliance.Importer.Logic.XML.ProcedureItem.ExecuteAssembly(IExecutionContext context)
   at ManageSoft.Compliance.Importer.Logic.XML.Writer.Execute(IExecutionContext context)
   at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ExecuteWriters(ComplianceReader p_ComplianceReader, IExecutionContext context, String singleConnectionIdentifier)

Related information

See the following page for an issue with a different root cause that can result in similar error logging to what is seen for this issue: "Calculating consumptions for licenses from devices with history" license reconcile step may fail with error when running IBM-specific reconcile after removing non-IBM titles from a license: "System.ArgumentNullException: Value cannot be null." (IOJ-2225722)

Fix status
This issue has been fixed in the following releases: 2022 R1.4 / Aug 2022 (Cloud), 2022 R2 (On Premises).
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Support Hub
Product
Flexera One
Deployment type
Cloud
Fixed in
2022 R1.4 / Aug 2022 (Cloud),2022 R2 (On Premises)
Visibility
Guest
URL Name
calculating-consumptions-for-licenses-from-devices-with-history-license-reconcile-step-may-fail-with-error-after-unlinking-an-application-that-is-installed-on-an-ignored-device-from-a-pvu-license-system-argumentnullexception-value-cannot-be-nu-IOJ-2260523

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"Calculating consumptions for licenses from devices with history" license reconcile step may fail with error after unlinking an application that is installed on an ignored device from a PVU license: "System.ArgumentNullException: Value cannot be null."