Summary
Error: "The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator." shows when opening Cognos from Report Designer.Symptoms
When Cognos reporting is opened from the Report Designer tab, following error message shows up:"The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured.
Try again or contact your administrator."
Cause
The Cognos service is not up and runningWorkaround
This error can be resolved by turning on the IBM Cognos service from the Services page.Was this helpful?
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Case id: 00001065
Activity: Status change: 2 hours ago