Custom Action Wizard in Transform Project Results in Crash

Title

Summary

When attempting to add or edit a custom action in an existing MSI package or Transform, Installshield crashes.

Symptoms

When attempting to use the Custom Action Wizard, certain MSI packages result in an InstallShield crash. There is no issue manually adding/editing values in the Custom Action view.

Cause

This is due to an InstallShield check that involves the msidbCustomActionTypePatchUninstall flag. This is only available in MSI files using the 4.0 and later schema. Newer MSI packages should not see this issue.

Steps To Reproduce

Create a new Transform project
Choose Next -> Browse -> Specify old MSI package -> Next
Use Defaults until Finish
Go to Installation Designer tab
Go to Custom Actions and Sequences
Right Click ?Custom Actions? in the middle panel -> Select Custom Action Wizard?
Select Next -> Add values to the Basic Information dialog -> select Next
Select Custom action type and set Location to ?Stored directly in the custom action?
Select Next for the defaults until the end of the wizard
InstallShield crashes

Resolution

This has been submitted as a bug to Engineering. This is currently being tracked under work order #IOJ-1662015.

Workaround

Use the custom action view rather than the Wizard to add or edit custom actions.

Related Documents

Custom Action Settings

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Support Hub

Product

InstallShield

Visibility

Guest

URL Name

custom-action-wizard-in-transform-project-results-in-crash

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