Summary
On Windows Server 2012 (R2) running Spider LCM you experience high CPU usage.Symptoms
On Windows Server 2012 (R2) running Spider LCM you experience high CPU usage.
In the Windows event log you will find lots of the following entries:
Cause
This is caused by a new access logging feature of Microsoft Windows Server 2012 (R2):
http://technet.microsoft.com/en-us/library/hh849634.aspx
Resolution
If you deactivate the service "User Access Logging Service" the CPU usage will normalize.
Additional Information
Spider LCM
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago