Summary
Delete a certificate from the InstallShield project to prevent error extracting digital information from file ISDEV : error -6258Synopsis
If you no longer require signing and your project previously had signing enabled.ISDEV : error -6258: An error occurred extracting digital signature information from file "C:\InstallShield Projects\My Project Name-1\Product Configuration 1\Release 1\DiskImages\DISK1\My Project Name-1.msi". Make sure the digital signature information provided in the IDE is correct.
You should be able to disable the signing and remove the certificate information in the project.
Discussion
If you no longer require signing and your project previously had signing enabled disable the signing and remove the certificate information on the signing tab of the release settings.There are a number of ways to disable certificate settings.
1) Using the Releases view using the Signing tab of the Release settings delete all the entries and set the sign files option to 'No'.
Reference image immediately below for example
2) Using the Project Assistant view on the Build Installation page verify Digitally sign setup check box is not enabled
Related KB Articles
Was this helpful?
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago