Question:
Service accounts are created on all servers but account name is same on all servers, passwords are different. Hence after 5 servers validation, service accounts are getting locked on other servers.
Answer:
The RN150 will attempt each credential once during a discovery. If the account credentials fail to authenticate, the RN150 will move to the next credential on file and attempt to authenticate. There is no feature to place the multiple credentials in a certain order to be used during discovery. For this issue, the account lockout policies would need to be updated to allow the multiple attempts or we recommend creating a single service account so that the issue does not reoccur.
Related Articles
Invalid flxrasvc user account is created when installing the FlexNet inventory agent in Least Privilege Operation mode on … 7Number of Views Simple Network Management Protocol (SNMP) Network Discovery - Unable to sync with AD for User or Device Discovery. 23Number of Views Linux Credentials - Sudo Requirement 11Number of Views Duplicate computers appear on the Search Computer page but not the All Computers report 72Number of Views Discovery - Discovering Containers or PAAS 9Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago