Summary
This article provides troubleshooting steps on how to resolve error 1603.Symptoms
When running an installation, you receive the following error message:"Error 1603: Fatal Error During Installation"
Or you may get the following error:
"Error 1603: General Windows Installer engine error. Increase DiskSpace requirement in Setup.ini and try again."
Resolution
Error 1603 is a generic machine-specific issue. One or more of the following fixes may resolve the error.
- This error is known to occur on computers that do not have enough disk space for the installation. To increase your hard disk space, follow the instructions in How Do I Increase Hard Disk Space on My Computer?
- The temp directory is not clean. To clean the temp directory, follow the instructions in the MSDN article on Disk Cleanup.
- A certain file on the machine is locked. To fix this:
- Close all applications running in the background.
- Reboot your computer.
- Run the installation again.
- If you are using Windows 95, 98, ME, 2000, or NT, the Windows Installer Service may not be properly installed on the machine. Update the system with the latest Windows Installer Service by following the instructions in How Do I Install the Windows Installer Engine on My Computer?
- On Windows XP or later, make sure you have administrative privileges.
- Use Microsoft?s Fix It to automatically repair issues including corrupted registry keys that block you from installing or removing programs.
Additional Information
Another reason your installation may not run is changes to your computer caused by recent updates. For example, updates to your operating system may cause installations created prior to the update to fail. You may want to uninstall any recent updates, install your application, and reinstall the update. WARNING: You should check with the software vendor who created the update to ensure no adverse affects will result from uninstalling the update.
Does Your Issue Still Exist?
If after following these instructions your product failed to install, you'll need to contact your vendor. See the Who to Contact page for more information.
Related KB Articles
Q108353Q108172
Was this helpful?
Related Articles
Offline activation failed with error 51306, 51309 (FLX_ACT_TRAN_ERR_RSP_SIGNATURE_*) 49Number of Views "Populate userAppUsage from API" step reading data from Flexera One SaaS Manager may fail with error: API call failed afte… 8Number of Views ISEXP: fatal error -7219: Failed to verify digital signature Error -2147467259: 18Number of Views Okta “400 Login Failed” error during single sign-on (SSO) 46Number of Views Software Vulnerability Manager package installation error '1603' or '0x80070643' 14Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago