Summary

Error -1628 occurs when running the installation.

Symptoms

Error -1628 occurs when running the installation.

Cause

This is a general MSI failure error that is caused by the uninstall log being deleted from the system.To get more information, create a log file during run time. To get more information, create a log file during run time.

If the log file indicates the following:

1: Opening cab file...
1: Failed to open cab, error is 0x80030002
1: InitScript operation failed, error is 0x80030002
1: Shutting down all services
1: Invoking __ISRTRestoreMainLog...
1: Failed to invoke __ISRTRestoreMainLog, error is 0x8002000

Resolution

Delete the following key:

HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_UninstallInformation{your product guid}

Additional Information

For more information on creating a log file, see Knowledge Base article Logging an Installation by referring to the Related KB Articles Section below.

Related KB Articles

• Logging An InstallScript MSI Project