Summary
Error: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()Question
Error: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()Answer
The error itself indicates App Portal failed to authenticate with FSG (Flexera Service Gateway).Verify if can access FSG from App Portal.Open browser on App Portal's machine and navigate to https://<hostname_of_fsg>:9443/carbon/, verify if you are able to login using admin/admin? (The default user name and password for accessing FSG is admin/admin.)
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Case id: 00001065
Activity: Status change: 2 hours ago