Summary
Flexnet Operations reporting transformation fails with the error "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_E_ACT". "Symptoms
The following FlexNet Operations On-Premises error has been observed when performing a data transformation for Flexnet Operations reporting:The INSERT statement conflicted with the FOREIGN KEY constraint "FK_E_ACT".
Cause
Through testing it has been seen that the issue occurs when a product is in draft state and is not being pushed into the PRODUCT_DIMENSION table but is being pushed into the ENTITLEMENT_FACT table. This causes a conflict in Foreign keys in the reporting database and causes the transformation to fail.Resolution
To resolve the issue, locate the draft product that is associated with a test entitlement and set it to deployed. This will allow the transformation to proceed.Was this helpful?
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|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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Case id: 00001065
Activity: Status change: 2 hours ago