FlexNet Operations Cloud Reporter is an out-of-the-box solution for common reports using SAP BusinessObjects Business Intelligence (BI).

Reporter is scheduled to upgrade from 4.2 to 4.3 in Production on May 12, 2024. Please be sure to review Reporter Upgrade FAQs available here. Information in this KB article is based on the new version and will be updated as more details become available.

Key Information:

• FlexNet Operations Cloud ALM Reporter data is refreshed every 4 hours starting at UTC 00.00
• FlexNet Operations Cloud LLM Reporter data is refreshed daily at approximately 5AM Pacific Time for data up to midnight.
• FlexNet Operations Cloud ALM Reporter database maintenance is scheduled every Sunday 2-6AM Pacific. Reporter users may observe slow performance or unresponsiveness during this time period. For this reason, we suggest scheduled reports to be outside this maintenance window.

Key Resources:

• FAQs: Reporter Upgrade to 4.3
• Reporter User Guide (ALM or LLM)
• FlexNet Operations Reporter 4.3 - Changes
• FlexNet Operations Reporter 4.3 - Known Issues
• Click the “Help” button in the main toolbar within Reporter for context sensitive help including links to more detailed guides from SAP.
• Check the Revenera Customer Community to access knowledge base articles or to enter a support case.

This article is be updated as more information becomes available. Please subscribe to be notified of changes.