Summary
This article will explain how to enable the 'Upgrade' button when trying to upgrade the FlexNet Operations (FNO) database in the Manage Schema UI from a previous FNO database in FlexNet Operations 2016.
Synopsis
When installing FNO 2016 you may run into the issue where the 'Upgrade' button for the FlexNet Operations database is grayed out, as shown below.
Discussion
When upgrading from a version of FlexNet Operations prior to version 2016, be sure to initialize the FlexNet Embedded database before upgrading the FlexNet Operations database. After the FlexNet Embedded database has been initialize the 'Upgrade' button will be active.
See the screenshot below on how to initialize the FlexNet Embedded database:
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago