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Importing Active Directory user details may fail with error: "Error executing ReconcileUsers ---> System.Data.SqlClient.SqlException: Execution Timeout Expired."
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue has been fixed in the following releases: 2025 R1.4 / Oct 2025 (Cloud), 2025 R2 (On Premises).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2025 R1.4 / Oct 2025 (Cloud),2025 R2 (On Premises)
Visibility
Guest
URL Name
importing-active-directory-user-details-may-fail-with-error-error-executing-reconcileusers-system-data-sqlclient-sqlexception-execution-timeout-expired-IOK-1043090

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Importing Active Directory user details may fail with error: "Error executing ReconcileUsers ---> System.Data.SqlClient.SqlException: Execution Timeout Expired."